Shopping with us

-Pick your favorite items and add them to the shopping cart, then you can check-out at the cart to get a summary of your purchases.

-Upon receiving your order, we will contact you personally as soon as possible via Whatsapp or phone call(if Whatsapp is not available), in order to confirm the order and delivery detail.

 

-If there is any amendment to be made regarding your order, e.g. order detail, delivery address, please do not hesitate to contact us and let us know.

 

-The following payment methods are available:

Pay online with: Visa / Master / Paypal / HSBC PayMe

Bank-in payment (Please send us the receipt upon the completion

                                 of transaction via Whatsapp or email[HSBC/                                   Hang Seng Bank / Bank of China])

-If there are any changes or conflicts on prices, we reserve the right to the final decision on them.

-Only one promotion/discount/offer can be applicable at the same time, unless there is any special arrangement by our company.

訂購流程

-只需要於網上商店中選擇合心意貨品,加入到購物車中,之後便可以於購物車中結帳

-在收到閣下訂單後,我們的購物專員將會盡快於辦公時間內以Whatsapp與閣下聯絡,如未能以Whatsapp聯絡,將會以閣下填寫之電話號碼聯絡,以確認訂單資料及送貨詳情

-如若在訂單上有任何修改,如訂購詳情,送貨地址,請務必預先及盡快通知我們,任何修改或會影響到運送進度,望希見諒

-付款方法可選擇

網上付款:  Visa / Master / Paypal / HSBC PayMe

銀行入數 (如選擇銀行入數,請於入數後以Whatapp或電郵入數紙

                  傳送給我們以安排送貨,可使用匯豐/恆生/中國銀行)

-價格如有變動或任何爭議,則以本公司最後決定為準

-任何優惠推廣,除另行安排外,同時間只能選用一個

常見問題 | Frequetly Asked Questions

送貨安排

-只需要購物滿500元或以上,即可享有免費送貨上門服務,如未滿500元,需多付60元以享有送貨上門服務

-為確保食材能以最佳質素到達閣下手上,所有需冷凍保鮮之食材將以低溫環境保存及配送,我們將因應不同的食材安排適合之配送環境,包括急凍環境(約-18 - -15 °C)、冰鮮環境(約0 - 4 °C)及恆溫環境(17 - 22°C)
 

-食材運送前將會作保溫包裝妥當以確保食材的質素

 

-於送貨當天,送貨員會致電閣下以確保簽收順利

         

-可選擇送貨時段:

早時段:09:00 – 13:00

午時段:13:00 – 17:00

晚時段:17:00 – 19:00

-下午四時前下單,在確認訂單後最快可安排於翌日安排送貨上門

-可另行安排急件運送,詳情請與我們聯絡

 

-具體送貨時間安排受交通,天氣,物流或現貨供應形容,恕未能達到百

分百準確

 

-個別地區因受路政署交通時間限制,只能安排於午時段送貨,不便之處,敬希見諒

(個別地區包括

港島區 — 石澳、赤柱、舂坎角、淺水灣、深水灣、南灣、大潭、山頂、半山、跑馬地、渣甸山、肇輝台、東山台

新界區 — 軍地、坪輋、三門仔、洞梓、大美督、大埔滘、九肚山、上水古洞、西貢、清水灣、林錦公路、粉錦公路、錦上路、錦田、石崗、八鄉

離島區 —  東涌、馬灣、愉景灣[星期一至六])

-個別偏遠地區因交通問題未能安排送貨服務,恕請見諒

 

(個別偏遠地區包括: 沙頭角、羅湖、打鼓嶺、文錦渡、落馬洲、流浮山、大埔船灣、龍鼓灘、米埔、西貢北潭湧一帶、布袋澳、大廟以及除東涌、馬灣、愉景灣以外之離島地區)

-基於保安理由,在特別情況下,送貨員不一定可以直達閣下之單位或大廈,或需要於大堂或大廈外簽收,不便之處,敬希見諒

 

-於惡劣天氣情況下(例如八號或以上烈風或暴風信號或黑色暴雨警告生效時),當天送貨服務需要暫停,有關訂單將會於天氣警告除下後,另由專人聯絡送貨安排,敬希見諒

-如在安排送貨後,顧客一直未能收取貨品或送貨員一直未能與客人聯絡,貨品將會被送回本公司,顧客需另外自行領取,如需再次安排送貨,顧客則需要承擔額外運送費用,因此請確保電話和地址之填寫無誤,以免造成不必要額外費用

食材處理

-如收取貨品後並非即時烹煮或食用,請盡快存放於適當之溫度及環境下,以免食材失去鮮度影響質素或變壞

-如需要溶雪處理,可參考知飲識食內的文章因需要而以不同方法讓食材溶雪

-食材實際顏色或會因顯示設定而與食材圖片不同,圖片只供參考,一切以實物為準

-貨品出門,因食物安全因素,恕未能安排退換,敬請見諒。如貨品在收取時已損毀,請即時與我們聯絡和知會送貨員,你亦有權要求拒收有關貨品

如有其他查詢,歡迎與我們聯絡 Whatsapp: 852 9251-7978 / Email: info@6eat.co

Delivery Detail

-You can enjoy free deliver-to-your-door service with any purchases of $500 or more, and for purchases under $500, a $60 dollar fee is required to enjoy the delivery.

-To ensure the best quality of products arriving to you, all products that has to be refrigerated or frozen will be stored and delivered in different environment accordingly, including frozen (around-18 - -15 °C), chilled (around 0 - 4 °C) and thermostat (around 17 - 22°C).

-Upon the day of delivery, you will receive a call to confirm with you the delivery detail to ensure a smooth and successful delivery.

 

-Products will be wrapped in insulating package if necessary to ensure the freshness.

-Delivery time slots available:

A: 09:00 – 13:00

B: 13:00 – 17:00

C: 17:00 – 19:00

 

-The earliest delivery arrangement can be made on the next day for orders placed before 16:00.

-Urgent delivery can be arranged, please contact us for more detail.

 

-The actual delivery time would be affected by the condition of traffic, weather, logistic or stock; sorry for any discrepancy and inconvenience caused.

-Certain areas are subject to restrictions and only afternoon delivery is available for those areas, sorry for any inconvenience caused.

 

(Including:

Hong Kong Island – Shek O, Stanley, Chung Hom Kok, Repulse Bay, Deep Water Bay, South Bay, Tai Tam, The Peak, Mid-levels, Happy Valley, Jardine's Lookout, Shiu Fai Terrace, Tung Shan Terrace

NewTerritories – Kwan Tei, Ping che, Sam Mun Tsai, Tung Tsz, Tai Po Kau, Tai Mei Tuk, Kau To Shan, Ho Sheung Heung, Hang Tau, Sai Kung, Clear Water Bay, Lam Kam Raod, Fan Kam Road, Kam Sheung Road, Kam Tin, Shek King, Pat Heung

Outlying Islands – Tung Chung, Ma Wan, Discovery Bay [Monday – Saturday])

-Delivery is unavailable to certain remote areas sorry for any inconvenience caused.

(Including: Sha Tau Kok, Lo Wu, Ta Kwu Ling, Man Kam To, Lok Ma Chau, Lau Fau Shan, Plover Cove, Lung Kwu Tan, Mai Po, Pak Tam Chung, Po Toi O, Tai Miu and all outlying islands except Tung Chung, Ma Wan and Discovery Bay)

-Due to security reasons and under special occasions, delivery personnel may not be able to reach your apartment or building directly, the process of product retrieval and signing for the delivery and may have to happen at the lobby or outside of the building, sorry for any inconvenience caused.

-Under extreme weather conditions (Tropical Cyclone Warning Signal No.8 or above or Black Rainstorm Warning hoisted), all deliveries will be suspended. For deliveries that are affect by the events, they will be resumed after the signal and warning is lowered and we will contact you about the new delivery arrangements to be made.

-After delivery arrangements are made, if you cannot be reached by the delivery personnel or are unable to collect the deliveries, they will be returned to us. After returning to us, you will have to pick up the deliveries personally or extra fee will be charged for another delivery; hence, please make sure the phone and address filled in is correct and reachable in order to avoid unnecessary fee and to make sure a smooth delivery.

Delivery Handling

-After retrieval of the products, if they are not processed immediately, please store them in appropriate temperature accordingly to make sure the quality and freshness of them.

-If you wanted to defrost the products, you can refer to the blog for your desirable ways to do so.

-The actual color of the product may vary from the picture shown on the website due to the setting and difference in display. Pictures shown on the website are for reference only, the real object should be considered as final

-Product images are for reference only, appearance of the actual product may vary due to the setting and difference in displays.

-Products delivered are not exchangeable or refundable due to food safety concerns, we hope you can understand. If they are damaged upon arrival, please contact us and inform the delivery personnel immediately. Also, you have the right to refuse to sign for the affected product.

For other enquiries, please feel free to contact us at: Whatsapp: 852 9251-7978 / Email: info@6eat.co

6eat© Copyright2019
  • Facebook Fanpage
  • Instagram
  • Google+ Social Icon

購物入數戶口 | Bank-in Accounts

恆生 | Hang Seng Bank: 264-427-089-882